Security & reliability

Client information deserves dependable protection.

Fsterbook is designed to keep business and client records available to the right people, preserve important activity history, and support recovery when something goes wrong.

Built aroundAccess controlAuditabilityBackupsOperational recovery

Protection by layer

Security across the everyday workflow

No single control carries the whole job. Fsterbook combines account, data, operational, and recovery practices.

01

Role-based access

Team members receive access based on their responsibilities, helping keep sensitive client and business areas limited to authorised users.

02

Protected records

Client notes, documents, appointment information, and operational settings are handled as business records rather than public content.

03

Activity history

Important appointment and workspace changes can retain useful context for accountability, troubleshooting, and support.

04

Account safeguards

Authentication, session controls, and least-privilege operational access help reduce unauthorised account use.

05

Backups and restore testing

Operational targets include daily database backups and periodic restore testing to support recovery after data or infrastructure incidents.

06

Monitoring and response

Monitoring, error logging, incident review, and recovery procedures support faster detection and restoration when service problems occur.

Shared responsibility

Your settings matter too

Businesses are responsible for giving access only to authorised people, keeping login details secure, reviewing account permissions, and maintaining appropriate client consent and continuity processes.

Read data and privacy policies

Security questions

Clear answers

How often are backups run?

The operational target is daily database backup with periodic restore testing.

Can every team member see everything?

Access is designed around roles and permissions. Businesses should review team access whenever responsibilities change.

Can an online service guarantee perfect security?

No. Fsterbook uses safeguards and recovery processes, but no internet service can guarantee uninterrupted availability or perfect security.